Quality Assurance Specialist

I’m Ainah Machado, a Quality Assurance (QA) Specialist at Love Light Mental Health Counseling Services, PLLC. I help safeguard the quality and consistency of our care by conducting compliance checks on clinical documentation to ensure it is accurate, complete, and aligned with professional and regulatory standards.

My work focuses on standards and process—not clinical decision-making—and is performed under strict confidentiality protocols. By keeping our records compliant and clear, I support our clinicians so they can stay focused on effective, client-centered care.